Support

If you are having a problem using or installing uCONVERT, or just have a question; then you are in the right place.

Browse the support topics below to find your answer, or get in touch directly and email us at support@uconvert.us or use the form on the right.

Support Topics

Installing uCONVERT
Don’t worry, uCONVERT is quick and painless to install, just follow these simple instructions
1. If you do not have the Flash Lite 3.1 Distributable Player already installed on your device, then download it to your computer
2. Tranfer the uCONVERT and Flash Lite .cab files to your Windows Mobile device using USB or Bluetooth
3. Locate the .cab files you transferred in step 2 in File Explorer on your device, then tap the Flash Lite 3.1 .cab file to begin installing the Flash Lite 3.1 Distributable Player.
4. After Flash Lite 3.1 is installed, tap the uCONVERT .cab file to begin installing uCONVERT. After installation is complete uCONVERT will start automatically. Shortcuts will automatically be added in your programs menu
Device Requirements
In order to run uCONVERT, you will need a Windows Mobile 6.x (Pocket PC) device with these capabilities:
- Windows Mobile 6.1 or 6.5 device
- VGA, WVGA, QVGA or WQVGA resolution screen
- Flash Lite 3.1 distributable player
- 400MHz+ processor
- 64MB RAM (96MB recommended)
Translating uCONVERT

uCONVERT has an open translation program, meaning anyone can submit a translation. What’s more if you don’t already own a copy of uCONVERT we’ll give you one for free if your translation is accepted!

If you are good at reading/writing English and another language, then send us an email.
Order Problems

Having trouble with your order? Let us know right away and we’ll sort it out. Please provide the email address you used when ordering and the transaction ID from your confirmation email (if you have it).
Free Updates

What does free updates mean? It means once you have purchased uCONVERT, you will receive all future application versions for free.

You should receive an email with instructions on how to download uCONVERT updates when they are released – if a new version of uCONVERT has come out and you haven’t got the update then let us know.
uCONVERT History
You’ll find details below on all of the changes in uCONVERT since it began. The latest version currently available is 2.3.0.

uCONVERT 2.3.0
- Italian language added (thanks to Igor for the translation)
- Dutch language added (thanks to Roy for the translation)
- Portuguese language added (thanks to Fly for the translation)
- Interface adaptions for left/right handed people
- Option to choose a most used/favorite category
- Favorites category can be placed at the top or bottom of the list categories
- Better shortcut icon quality for VGA/WVGA users
- Quicker scrolling of the reels
- New units:
  - Centiliter
  - Deciliter
  - Decaliter
  - Hectoliter
  - Are
  - Barrel of Oil Equivalent (BBOE)
  - Decimetres
  - Decametres
  - Millimeters of Mercury
uCONVERT 2.2.0
- Spanish language added (thanks to Pedry for the translation)
- Persian language added (thanks to Reza for the translation)
- New touch-scrolling in Options screen
- Full-screen touch-friendly menus instead of select controls in Options screen
- New logo
uCONVERT 2.1.29
- Greek language added (thanks to Giwrgos for the translation)
- Hungarian language added (thanks to Gidano for the translation)
- Fixed a bug where the FREE version would try connect the internet
uCONVERT 2.1.19
- French language added (thanks to Jerome for the translation)
- German language added (thanks to Der Abyss for the translation)
- Fixed a bug where the application would still attempt to update exchange rates on startup even if a manual update schedule was chosen
uCONVERT 2.0.1
- New look User Interface:
  - New style button controls
  - Less use of processor intensive gradients
  - Larger (vertically) popup menu items
  - Removed dialogs and replaced with separate screens
  - Added Options screen
  - Currencies are now sorted by unit
- New currencies added:
  - AED U.A.E. dirham
  - BHD Bahrain dinar
  - BND Brunei dollar
  - BWP Botswana pula
  - CLP Chilean peso
  - CYP Cyprus pound
  - ILS Israeli sheqel
  - KWD Kuwaiti dinar
  - OMR Omani rial
  - PKR Pakistani rupee
  - QAR Qatar riyal
  - SAR Saudi Arabian riyal
  - TTD Trinidad &amp Tobago dollar
- Fluid UI supporting 480×500 – 480×1000+ resolutions in a single version
- Performance improvements
- New application icon
- High resolution 90×90 192DPI PNG application icon for Windows Mobile 6.5 start menu
- Favorites are now stored locally on the device, the option to ’sync’ favorites has been removed
- Exchange rates are now cached locally on the device until updated
- The list of supported currencies can now be updated without requiring an application update
- Added option to choose how often exchange rates are updated:
  - Automatic
  - Manual
  - Every 10 minutes
  - Every Hour
  - Every Day
- Added option to choose fullscreen or normal display
- Added softkey controls when in normal display
- Last conversion is remembered when exiting and displayed upon next application start
uCONVERT 1.80.9
- Larger interface for the converter selection
- Added BRL, CNY, INR, LVL and THB currencies
- Added many US versions of Imperial volumes
- Larger touch-area for thin unit category selection reel
- Finger-friendly pop-up menu with larger text
- Larger text in dialogs, on dialog buttons and on converter display
- Less-sensitive scrolling for more accurate unit and category selection
- Automatically downloads favourites when started
- Larger touch-area for close button on dialogs
- Better quality, higher resolution application icon
- Much better readability on QVGA and WQVGA screens
uCONVERT 1.62.5
- Initial public release

Support

Support Topics

Installing uCONVERT

Device Requirements

Translating uCONVERT

Order Problems

Free Updates

uCONVERT History

Contact Support